CUSTOMER CARE

Contact Morethers

Our customer care team is ready to assist with questions about artistic candle holders, orders, delivery, returns, product care, and your shopping experience.

service@morethers.com

We reply to customer emails within 24–48 business hours. Please include your order number when contacting us about an existing purchase.

CUSTOMER SERVICE HOURS

Monday – Friday

9:00 AM – 6:00 PM
Eastern Standard Time (EST)

PHONE / TEXT

+1 (930) 222-0722

For general assistance, order questions, or customer support inquiries, our team is available during business hours.

BUSINESS INFORMATION

Chengdu Yuandong Youcai Trading Co., Ltd.

The company behind Morethers, dedicated to creating artistic candle holder collections that bring sculptural form, warmth, atmosphere, and refined character into modern interiors.

BEFORE YOU CONTACT US

Help us assist you faster

When contacting us about an existing order, please include your order number and a clear description of your question. For damaged, incorrect, or product-related concerns, clear photos may help our team review the situation more efficiently.

Include it whenever possible

Your order number helps our customer care team locate your purchase and review order-related questions more efficiently.

PRODUCT QUESTIONS

Need help before choosing a piece?

Contact us if you need assistance with product dimensions, styling, placement, care guidance, or other available product information before making your purchase.

Thoughtful guidance for thoughtful interiors.

"Every Morethers piece is designed to shape atmosphere. Our customer care is designed with the same attention to detail."

Thank You for Choosing Morethers

We appreciate your support of Morethers and our artistic candle holder collection. Feel free to contact us with questions, suggestions, or ideas — our team is always happy to assist.